Information We Collect
To provide our 11 Plus tuition, practice materials, and educational support, we may collect the following information:
- 1. Contact details such as the parent's or guardian's name, email address, and phone number when you enquire or register.
- 2. Student details such as the child's name, age or school year, and target school, used to tailor learning materials and progress reports.
- 3. Non-personal information such as your browser type, device type, operating system, and general location (via analytics tools).
We do not collect:
- 1. Full payment card details on our website (payments, where applicable, are handled by secure third-party providers).
- 2. Any sensitive information beyond what is needed to deliver our educational services.
How We Use Your Information
We may use your information to:
- 1. Respond to your enquiries and register students for classes, mock tests, or practice courses.
- 2. Personalise 11 Plus learning materials and share progress updates with parents and guardians.
- 3. Send important updates about lessons, exam schedules, and study resources you have requested.
- 4. Improve our website, course content, and overall learning experience.
We do not:
- 1. Sell or rent your personal information to third parties.
- 2. Use children's information for targeted advertising.
Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how families use our study resources and to improve our site. These cookies do not personally identify you or your child.
Sharing of Information
We may share non-personal or aggregated information with:
- 1. Analytics service providers for website performance tracking.
- 2. Trusted third-party service providers who help us deliver our tutoring platform, mock tests, or payment processing (bound by confidentiality agreements).
We will disclose personal information only if required by law.
Data Security
We take reasonable steps to protect the information you and your child provide. However, no method of online transmission or storage is 100% secure.
Children's Privacy
Our services are intended for children preparing for the 11 Plus exam, and any information about a child is provided and managed by a parent or guardian. We only collect and use children's information with the consent of, and on behalf of, a parent or guardian.
Your Rights
You have the right to:
- 1. Request a copy of any personal information we may hold about you or your child.
- 2. Ask us to correct or delete your information from our records.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@target11plus.com
Phone: +44 7700 900123
